Canada Post union launches strike as government moves to end most door-to-door mail

The Canadian Union of Postal Workers went on strike Thursday after the government announced door-to-door mail delivery would end for nearly all households within the next decade

ByThe Associated Press

September 25, 2025, 7:28 PM

OTTAWA, Ontario — The Canadian Union of Postal Workers went on strike Thursday after the government announced door-to-door mail delivery would end for nearly all households within the next decade.

Canada Post said the strike will mean mail and parcels will not be processed or delivered for the duration of the strike and no new items will be accepted.

“Canada Post’s operations will shut down during a national strike, affecting millions of Canadians and businesses across the country,” the mail service said.

Procurement Minister Joël Lightbound earlier announced sweeping changes aimed at shoring up Canada Post’s finances in response to a decline in letter mail and the government corporation’s small share of the parcel market. The changes include more community mailboxes and slower delivery times.

The union said it was caught off-guard by the changes and argued Canada Post and the government are creating the conditions that drive down demand for its letter and parcel services.

CUPW said all of its 55,000 Canada Post members were on strike immediately, adding the corporation has so far not engaged in “real bargaining.”

Canada Post said the strike will mean a further deterioration in its financial situation.

Jobs Minister Patty Hajdu wrote that it’s up to the union and the government corporation to find the balance between the future of postal service and respect for employees.

“Federal mediators remain available to support the bargaining process, and I encourage both parties to continue working toward a fair resolution,” she wrote in a statement.

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Lightbound said earlier the government will accept all of the recommendations of a commission of inquiry which called for the introduction of more community mailboxes.

“Canada Post is a national institution, older than our country itself, that has been serving Canadians for more than 150 years,” Lightbound said. “For generations, postal workers have connected communities in every corner of the country, providing an essential lifeline to hundreds of northern, Indigenous and rural communities.”

At the same time, he said, the service is facing “an existential crisis” and “repeated bailouts from the federal government are not the solution.”

The change to mail delivery is expected to increase the time it takes Canada Post to deliver letter mail from an average of three to four days to an average of three to seven days.

Four million Canadians will also see their service switch from door-to-door delivery to a community mailbox model, and some post offices will be closed for good. Lightbound said that change could generate $400 million Canadian (US$287 million) per year in savings.

Lightbound said more than three in four households don’t have door-to-door delivery now, but there has been a moratorium in place on expanding the use of community mailboxes. That moratorium is ending.

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