Nursing home staff accused of letting elderly woman freeze to death alone in her room

By ALYSSA GUZMAN, US NEWS REPORTER

Published: | Updated:

Two staff members at a nursing home in Texas have been indicted for allegedly letting an elderly woman freeze to death during a winter storm. 

Cynthia ‘Cindy’ Pierce, 73, died of hypothermia after being rushed to the hospital in Austin on February 17, 2021, with her body temperature reading 94.2 degrees, according to court documents viewed by Daily Mail. 

Care staff at Renaissance Austin Assisted Living Facility allegedly left her window open after changing her out of soiled clothing and bedding the morning Winter Storm Uri hit the city. 

When they left the room, the window remained open and staff did not check on Pierce until the afternoon, the documents say.

The facility lost power during the storm, and the Pierce family accused the nursing home of not taking appropriate measures to ensure the older woman was taken care of and failed to restore power to the building. 

On Thursday, Harvest Renaissance and its executive director, Mendi Ramsay, and wellness director, Rochelle Alvarado, were indicted by the Travis County District Attorney’s Office for failing to ‘promptly move and transport an elderly and disabled resident.’ 

The DA’s office said the facility had a warmer area available to move Pierce to, but failed to do so. 

The facility also allegedly failed to notify Texas Health and Human Services Commission of the power outage, the indictment said. 

Cynthia ‘Cindy’ Pierce, 73, (right, with daughter) died of hypothermia after being rushed to the hospital following her body temperature reading 94.2 degrees on February 17, 2021, a lawsuit, viewed by Daily Mail, said

The family told KXAN in 2021 that they thought the care home had backup generators. If they had known otherwise, would have come to pick up Pierce during the storm, which took 250 lives. 

Pierce’s family also claimed at the time they were never given any notification that there was a problem at the facility. 

They only knew something was wrong with Pierce when her daughter, Holly Ferguson, got a call from the hospital asking about a do-not-resuscitate order, according to KXAN. 

Sam Bassett, the lawyer representing the two employees, said the women plan on pleading not guilty. 

‘It was through no fault of their own, and certainly no crime was committed,’ he told KXAN

Bassett said the women and the rest of the staff went to ‘extraordinary measures’ to ‘ensure resident safety during this event.’ 

Joshua Saegert, who represents Harvest, said the company was aware of the lawsuit and that their ‘thoughts are with the family and loved ones of the resident.’ 

Ferguson said the facility ‘misrepresented themselves as a licensed care facility, able to provide care rooted in dignity, safety, and compassion.’ 

Care staff had left her window open after changing her out of her soiled clothing and bedding the morning Winter Storm Uri hit Austin, Texas. When they left the room, the window remained open and staff allegedly did not check on Pierce until the afternoon 

‘Their misrepresentation and their gross negligence led directly to my Mom’s death.

‘My Mom was left alone and freezing, and it shouldn’t have happened.’  

The care facility is now under different ownership. 

The family remembers Pierce as a ‘quirky’ person whose joy was ‘infectious.’ 

‘Just utterly joyful,’ Ferguson told KXAN.  

Read More

  • Related Posts

    NYC nursing walkout ends as last striking nurses approve new contract

    Thousands of nurses at a major New York hospital system have approved a new contract, voting to end a strike after more than a month ByJENNIFER PELTZ Associated Press February…

    UNRWA staff cuts deepen in Gaza as Israel restricts critical aid access

    Gaza City — After 18 years as a teacher with an UNRWA-run school, Maryam Shaaban (name changed for safety reasons) fainted upon learning she was among 600 employees dismissed from…

    You Missed

    Amateur footballer, 20, who died from flesh-eating virus could have survived if paramedics had taken him to hospital, coroner rules

    • By poster
    • March 17, 2026
    • 2 views
    Amateur footballer, 20, who died from flesh-eating virus could have survived if paramedics had taken him to hospital, coroner rules

    Prince Harry says British troops who died in Afghanistan deserve ‘respect’ in backlash against Donald Trump’s jibe at UK’s war dead

    • By poster
    • March 17, 2026
    • 2 views
    Prince Harry says British troops who died in Afghanistan deserve ‘respect’ in backlash against Donald Trump’s jibe at UK’s war dead

    ‘Insulting and frankly appalling’: Keir Starmer demands apology from Donald Trump in major transatlantic row over jibe at Britain’s Afghan war dead

    • By poster
    • March 17, 2026
    • 2 views
    ‘Insulting and frankly appalling’: Keir Starmer demands apology from Donald Trump in major transatlantic row over jibe at Britain’s Afghan war dead

    The 12 cities that will see ‘catastrophic’ damage by crippling US winter storm: Live updates

    • By poster
    • March 17, 2026
    • 2 views
    The 12 cities that will see ‘catastrophic’ damage by crippling US winter storm: Live updates

    DJ Fat Tony now reveals Nicola Peltz’s entire family stormed out of wedding after THAT dance and how Victoria Beckham draped her arms around Brooklyn

    • By poster
    • March 17, 2026
    • 2 views
    DJ Fat Tony now reveals Nicola Peltz’s entire family stormed out of wedding after THAT dance and how Victoria Beckham draped her arms around Brooklyn

    Winter Storm Fern death toll rises to 8 as the South is hit with TORNADO warning amid blistering -20F conditions: Live updates

    • By poster
    • March 15, 2026
    • 5 views
    Winter Storm Fern death toll rises to 8 as the South is hit with TORNADO warning amid blistering -20F conditions: Live updates