Cash-strapped council turns to AI to help decide when elderly people go into care

By KATHERINE LAWTON, NEWS REPORTER

Published: | Updated:

A cash-strapped council has turned to AI to help decide when elderly residents need to go into care. 

Derby City Council has constructed an algorithm which examines adult services data to come up with suggestions on the care it should offer. 

A person will then approve the suggestions or make appropriate adjustments. 

Meanwhile, the AI-driven recommendations are also set to include decisions on care reviews, supported living applications, placements and blue badges for disabled drivers. 

But charities have warned against trusting AI to handle people’s needs, as the individuals who require these services are among the most vulnerable.  

Dennis Reed, director of Silver Voices, a campaign group, told The Telegraph: ‘We are running before we can walk with AI, and older and vulnerable people are being used as a test bed with no safeguards in place. A bot assessing care needs – whatever next?’

And Caroline Abrahams, the charity director at Age UK, called for restraint on AI usage. 

Charities have warned against trusting AI to handle people’s needs, as the individuals who require these services are among the most vulnerable

Derby City Council (pictured) has constructed an algorithm which examines adult services data to come up with suggestions on the care it should offer 

‘AI is here to stay – and used in the right way, it should benefit us all in time, as well as helping hard-pressed public bodies to manage within tight budgets,’ she said. 

‘However, it is still very early days with this new technology, so while we should not be afraid of it – and should indeed embrace it – we are still finding out what it can do really well and what it can’t.’ 

Derby City Council is running a worn out service after years of budget cuts – currently facing a £4million overspend this financial year.

The council’s adult services were previously graded ‘requires improvement’ by the Care Quality Commission (CQC), with officials turning to the use of AI because money shortages meant there was no funding to improve staffing levels. 

As part of a £7million contract, the project uses a set of AI tools the council has commissioned from ICS.AI. 

The authority is reportedly aiming to save £6million in adult services alone as a result of AI usage, documents obtained through freedom of information requests are said to show. 

Councillor Hardyal Dhindsa said Derby is using ‘wholesale AI digital innovation across the council’ to deal with funding cuts from the Government. 

‘We went for a roots and all, hearts and minds approach to delivering innovative AI solutions to the challenges that local authorities face,’ he said. 

The Daily Mail has contacted Derby City Council for comment.  

Read More

  • Related Posts

    UN Security Council approves ‘Gang Suppression Force’ for Haiti

    International mission would surge personnel in Haiti, with mandate to ‘neutralise, isolate, and deter’ gangs. The United Nations Security Council has voted to expand an international security force deployed to…

    Lib Dem council claims four-day week for staff is a success ahead of vote to make it permanent

    The four-day working week hailed by its Lib Dem-run council as a success has been met with uproar from its constituents. South Cambridgeshire district council became the first local authority to…

    You Missed

    PSYCHIC SALLY on her predictions for the royals in 2026 and why Harry, Meghan and their children WILL return to the UK

    • By admin
    • January 28, 2026
    • 1 views
    PSYCHIC SALLY on her predictions for the royals in 2026 and why Harry, Meghan and their children WILL return to the UK

    Arise Sir Idris: Luther actor is knighted for his campaign against knife crime while the Lionesses lead sporting heroes recognised by the King in the New Year’s Honours

    • By admin
    • January 28, 2026
    • 1 views
    Arise Sir Idris: Luther actor is knighted for his campaign against knife crime while the Lionesses lead sporting heroes recognised by the King in the New Year’s Honours

    Lewis Capaldi is ordered to lower ‘excessively high’ fence around his £1.6million Glasgow mansion

    • By admin
    • January 28, 2026
    • 1 views
    Lewis Capaldi is ordered to lower ‘excessively high’ fence around his £1.6million Glasgow mansion

    Christmas dinner poisoning mystery deepens amid fears Italian father may have accidentally poisoned his wife and daughter to death with rat poison-laced flour

    • By admin
    • January 28, 2026
    • 1 views
    Christmas dinner poisoning mystery deepens amid fears Italian father may have accidentally poisoned his wife and daughter to death with rat poison-laced flour

    Famed Peruvian psychics predict ‘serious illness’ for Donald Trump, warn of natural disasters and foresee global wars in annual New Year’s fortune telling ritual

    • By admin
    • January 28, 2026
    • 1 views
    Famed Peruvian psychics predict ‘serious illness’ for Donald Trump, warn of natural disasters and foresee global wars in annual New Year’s fortune telling ritual

    The hero of Bondi is engulfed in a WILD media row after he suddenly pulled out of a Sky News Australia interview in his $6,000-a-night penthouse suite

    The hero of Bondi is engulfed in a WILD media row after he suddenly pulled out of a Sky News Australia interview in his $6,000-a-night penthouse suite